| e-CRM Module |
 Description of Online Service |
 |
Online Quoting function will provide simple quotes for customers and detailed quotes for salespersons. This will speed up the response time of the salespersons,shortening customers' overall ordering lead time. Our salespersons will be notified the moment customer requests for quote and customers will be contacted immediately to discuss further detailed process. Quick Response and Convenience will drag new customers to the LGPCB.COM, creating new business opportunities. |
 |
In PCB business, ordering is a frequent and essential procedure. Over 200 different order-based items are manufactured every month. Customers can now order online and track their order online. Find this process unhandy? Ask our salesperson to order instead and it will be done in minutes. |
 |
Order tracking is available Online to all our customers. Detailed process information is provided by customer's P/O number and item number. Customers can access the page to check how far has the manufacturing has been proceeded and also whether it has been shipped. |
 |
Customers can request support online and also check how the support is being taken care of through web. Customers will also be able to communicate with engineering department and manufacturing department about detailed technical issues concerning their order. |
| Premier page Service |
Customers of strategical importance are offered special service. They can easily access and use new Online Services from their Premier Pages especially designed for each of our partners. For Premier Customers, Quality Information of each product order including SPC and Yield will be additionally provided real-time.
What's more, customized News will be reported through each Customers' Premier Pages |
